# Digital Customer Experience Program Manager

As a Digital Customer Experience Program Manager at Amplitude, Jose leads strategic initiatives to optimize the end-to-end customer journey, scale digital engagement, and deliver customer-centric programs that drive measurable business outcomes. 

Source: https://amplitude.com/en-us/blog/author/jose-martins

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##### Jose<!-- --> <!-- -->Martins

Digital Customer Experience Program Manager

As a Digital Customer Experience Program Manager at Amplitude, Jose leads strategic initiatives to optimize the end-to-end customer journey, scale digital engagement, and deliver customer-centric programs that drive measurable business outcomes. By combining customer insights, data, technology, and cross-functional collaboration, he helps transform customer feedback and behavioral data into actionable experiences that improve both customer satisfaction and business performance.

[](https://www.linkedin.com/in/josemartinsvitti/)

#### Posts by <!-- -->Jose

[Read ](/blog/ai-impact-awards-2026-winners)

[Customers](/blog/ai-impact-awards-2026-winners)

###### [Meet the Winners of the 2026 Amplitude AI Impact Awards](/blog/ai-impact-awards-2026-winners)

[Jun 26, 2026](/blog/ai-impact-awards-2026-winners)

[9 min read](/blog/ai-impact-awards-2026-winners)